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HMRC consult on ways to improve its approach to dispute resolution

30 April, 2025

The Government has issued a consultation seeking views on options for simplifying, modernising and reforming HMRC’s approach to dispute resolution. It focuses on the ease of access and use of HMRC’s alternative dispute resolution (ADR) and statutory review processes.

In particular the consultation:

  • explores improvements to support and guidance for taxpayers going through a compliance check.
  • looks at simplifying and aligning processes, in order to allow easier and more consistent access into ADR and statutory review processes.
  • sets out potential improvements to broaden the scope of ADR.

There is a 10 week consultation period until 7 July 2025, and if you have any views or comments that can be used to help shape the ATT's response, please email Steven