Contacting us between 4 – 6 November 2025
We are not able to deal with any phone enquiries on the days of the tax exams (including voicemail messages). This is because we need to prioritise responding to exam related emails and this takes all our resources. If your query relates to the exams taking place that day (please make it clear in the subject line) it will be answered as a high priority and as soon after receipt as possible. Our inbox is constantly monitored during the exams. As explained in your candidate email, if need to contact us, use this address: [email protected]
For any other education queries, also email [email protected] rather than calling us on exam days. Your query will be directed to the appropriate person and responded to as soon as possible but bear in mind exam related emails will be prioritised. Please do not use any other email address or your query may take longer to receive a reply.
Important information - November 2025 exams
We have been made aware of a Windows update (known as 25H2) which is affecting the original Exam4 link that has been distributed to ATT students sitting their exams at the November 2025 exam session.
We will be sending a communication to all ATT students entered for the November 2025 session advising them to remove the existing Exam4 link from their device and replace it with the updated link which can be found on the ATT website. The email will direct students to where the link is on the website.
This is because there is a risk that even if the device on which the student intends to take their examination is not currently using the 25H2 update that this will be installed automatically as part of a systems update between now and the date of the examination. If this happens the old link will not work for the student. In this event, the student will need to install the new link to enable them to complete the ATT examination. Therefore, we would advise all students to download and test the new link now.
We are also now able to provide a Mac link for those students wishing to use a Mac. The Mac link will be available via the original candidate email.
Ahead of your exam day, you must install, test and practice using Exam4 to ensure that it runs correctly on your device and that you are comfortable with all the Exam4 functionality.
The latest version of Exam4 must be installed for the November 2025 exam session.
November 2025 Exams - Candidate e-mails
The November 2025 ATT candidate emails have been emailed to students registered for the November 2025 exam session. Please ensure you read the email and the candidate instructions carefully. You are strongly advised to practice using the practice Exam4 link which you can access via your candidate email.
May 2025 Exams
From the May 2025 exam session, the order of exams for the first day is changing. Paper 4 Corporate Taxation will be sat in the morning (10:00) and Paper 1 Personal Taxation will be sat in the afternoon (14:30).
ATT Certificate Exams - Format change from 2025
From May 2025 exams there is a change to the format of the ATT Certificate exams. The two main changes are:
- There will be no short form questions
- Accounting and Law will no longer be included in the Certificate exams. These subjects will continue to be examined via the Computer Based Exams (CBEs).
Further details can be found here.
The sample paper can be found here.
Main errors made by Candidates during the previous exam sessions
See the Online Exam FAQs for information on the most common errors candidates have made with their Online exams.
Looking at what errors were made previously is the best way to prevent you making the same mistakes for your exams in 2025.