This is explained on our Preparing for the May 2026 Examinations page.
Online exam FAQs
Important note: Please note that the May 2026 examinations for the ATT will be held via a new examinations platform (TestReach). Guidance can all be found on our Preparing for the May 2026 Examinations page, supplemented by FAQs below.
Please also check our Exam Noticeboard regularly for updates.
We recommend that you download our overview guide to help you get started.
Before your exam
Open the TestReach application. Click the ‘Use Access Code’ option beneath the blue ‘Sign in’ button. You will then be able to enter your unique access code, which will be emailed to you when you are enrolled into TestReach, which will be two-to-three weeks before your exam date.
Once in the TestReach application, please check that the number in the top right-hand corner of the screen is your six-digit ATT student registration number. If it is not, please check you have entered the access code correctly.
Your candidate number/TestReach access code will be sent to you by email before your exam. You will need this code to access the examination.
The last five digits of your TestReach access code will be the same as your ATT candidate number.
Please note, you will receive a different TestReach access code for each exam session.
Once in the TestReach application, please check that the number in the top right-hand corner of the screen is your six-digit ATT student registration number. If it is not, please check you have entered the access code correctly before contacting [email protected] for further support.
You should receive two emails. The first is directly from the ATT, which will provide you with your candidate number and TestReach access code.
However, you will not be able to use the TestReach access code until you have been enrolled into the exam on the TestReach platform. This will be two-to-three weeks before your exam date.
You will get a second email at the point of enrolment. This will be ATT-branded, but will come direct from the TestReach platform ([email protected]). This will explain what you need to do:
Download the TestReach application
Carry out a system check to make sure your device is compatible and second camera is set up ready for exam day. Please do this check using the same devices that you plan to use for the exam
Once you have attempted the system check, you can then book your staggered start time. This is essential – if you do not do this 72hours before the exam day, you may not be able to complete the exam. If you miss this deadline, you are advised to contact TestReach customer services to see if they can accommodate you. Staggered start times are allocated on a first-come, first-served basis. If you are sitting two exams on the same day, you are therefore advised to book your slots as soon as possible.
Familarise yourself with the TestReach application, using the Practice Test. While this is not obligatory, it is highly recommended so that you are familiar with the layout and functionality of the exam in advance. This will give you the best chance of success in your exams.
The second camera (usually your smartphone, or it could be a tablet) monitors your desk area, so the remote proctor can monitor your activity in the exam.
Yes. You should have this plugged in to a power source throughout the exam.
It is recommended that this is directly into a power outlet rather than plugging it in to your computer. This is to avoid phone/computer syncing causing a problem with the TestReach application, as the secure browser will block other applications and this may result in the second camera becoming disconnected.
You scan a QR code as part of the system check to connect your phone (or tablet) to TestReach to use as a second camera.
During the onboarding process with the proctor, you will be asked to use your phone to show your room and desk to the proctor for the environment checks.
The proctor will then ask you to set up the camera so that they can see your workspace for the duration of the exam.
The phone (second camera) should be positioned to the side of the keyboard, with the rear camera facing towards you and your workstation.
The view should clearly show:
the computer/laptop
the keyboard
your hands while typing
part of your body
You can prop your phone up using a phone holder, mug, cup, or any stable item that keeps the camera steady and angled correctly.
This positioning allows the proctor to see both you and your activity at the workstation.
This should not happen, as the remote proctor will ask you to set your phone to do not disturb before you begin the exam.
Please ensure you know how to enable do not disturb mode on your phone in advance.
Not immediately. Once you have booked your staggered start, confirmation appears on-screen in the TestReach application. You will, however, receive a final exam reminder email 24 hours before your exam, which should show your exact start time.
It is your responsibility to be ready and to start the examination on time. You can log in for your exam up to 15 minutes before your booked start time to start the system check and onboarding process.
TestReach allows a 15-minute tolerance for candidate lateness. If you are more than 15 minutes late, you will be denied access to the exam.
Please note that these timescales are based on your booked start time, which may be different to the advertised start time of the exams, due to TestReach operating a staggered start system.
When you open the TestReach application for your exam, you will need to carry out the system checks again. You will then be placed in a queue to be connected to a remote proctor. Do not close the application in this time, or you will lose your place in the queue.
Please be patient while waiting for the remote proctor to connect. Your exam time will not start until you are fully onboarded and let into the exam.
Sitting the exam
For 2026, each exam will be 3 hours 30 minutes from the time that you enter your exam.
When you have five minutes left, you will get an on-screen warning, and the countdown timer will turn red.
There is a countdown timer in the top right hand corner of the TestReach application.
The TestReach proctor will ask you to show your wrists as part of the onboarding checks. If you are wearing a watch, the proctor will need to be assured that this has no smart functionality. As it may be difficult to tell the difference between a smart watch and a non-smart digital or analogue watch as part of the remote checks, we cannot guarantee that the proctor will allow you to keep an analogue watch.
The TestReach application provides a countdown timer for the full allocated exam time in the top right-hand corner of the screen and there will be an on-screen five-minute warning as you near the end of your exam time.
Yes, but if you are not in the UK, the exam start time you will be given as the local time in the UK.
It is your responsibility to check what time your exam will start locally for you if you are not sitting in the UK.
No, you can only view it onscreen using the TestReach application. The questions will be available in the application and uploaded as a PDF alongside the question.
Yes, you will need to bring in a physical calculator for the May 2026 exam session. This must be a non-programmable calculator. Also, this cannot be a calculator on a mobile phone or tablet. The in-built calculator in the TestReach application is undergoing maintenance, so the ATT has had to withdraw our intended use of this for the May exams.
Note also that each question will have an Excel spreadsheet area to perform calculations. From the Excel spreadsheet, you must then copy and paste any calculations and workings that form part of your answer into the question answer box.
You are allowed a single A5 notebook for the May 2026 session only. If you would like this to be your tuition provider's A5 memory jogger, that is fine, but you will not be allowed anything else.
As noted on our ‘Preparing for the May 2026 Examinations’ page, for the May 2026 examinations only, you may bring into the examination an A5 notebook. You may mark this with stick-on index tabs. However, please note that these must not be removed from the book or moved/stuck elsewhere during the examination.
You can add your own handwritten or typed notes to the pre-printed material.
However, there should be no loose materials – any extra pages you add must be stuck in with tape or glue.
Any additional pages should remain A5 size, i.e. you cannot stick in A4 or A3 sheets that then unfold to a larger size, as this will breach the clear desk requirement for the exams.
Pen and paper will not be allowed in the ATT May 2026 exams. This is due to the clear desk policy we will be implementing to allow for remote invigilation of the examinations.
The only exception to this, for the May 2026 examinations, is the A5 notebook (containing your pre-prepared notes) we have agreed. You are not allowed a pen.
You will, however, have access to an Excel spreadsheet alongside each question. This will allow you to carry out calculations and workings. For the May 2026 exams, it will not be submitted as part of your exam response - you must copy and paste across to your answer box any calculations and workings that you wish to be marked as part of your answer. Any other rough notes or workings that you make on the Excel spreadsheet will be discarded.
Yes, you may have an external keyboard and mouse attached to your computer. As part of the environment checks before starting the exam, the TestReach remote proctor will ask you to pick up the keyboard so that they can check nothing is underneath it.
You will have a written response area for your answers in the TestReach software, and you will have an Excel spreadsheet to use alongside it to perform calculations. From the Excel spreadsheet, you must then copy and paste any calculations and workings that form part of your answer into the question answer box.
The spreadsheet provided is native Excel, so it will behave as normal. It opens alongside the exam question and answer space. It cannot be opened in full-screen mode, as it is being opened from within the TestReach application.
You may see the single line ribbon (which looks like the online version of Excel). You can change this to the classic ribbon if you prefer, by clicking the down-arrow on the right hand side of the ribbon.
We strongly recommend you use the practice test to familiarise yourself with the exam format before the exam day.
Do not attempt to use the Excel File menu or various Insert functions to access files on your computer during the exam. This will cause the TestReach application to close and you would need to re-connect to the exam. This is to protect the integrity of the exam by preventing access to prohibited materials.
Please do not use coloured fonts or highlighting in the Excel spreadsheet or when pasting your calculations into the answer box.
There should be no need to use a table, as the gridlines from the Excel spreadsheet will copy across to your answer box. If you do use tables, please do not use a coloured design.
As explained on our Preparing for the May 2026 Examinations page, you may use specific exam versions of Croner-i or Tolley legislation. You must have purchased access to one of these resources before the exam and you must bring a note of your login details (username and password) with you to the exam.
You will not be able to access any saved passwords on your computer, due to the TestReach application using a secure browser which denies access to other applications.
Permitted resources are shown on our Preparing for the May 2026 Examinations page. For the May 2026 examinations, you should also bring in a calculator if you wish to use one (see separate FAQ above on calculators).
Due to the clear desk policy in place, no other items are permitted. You will therefore be asked to remove anything that you are not permitted. Specifically prohibited items are set out below:
Electronic devices (smart watches, tablets, and other smart devices such as Bluetooth earpieces, airpods, rings, glasses etc)
Earplugs or headphones
Dictionary
Timer
Vapes/cigarettes
Pens, pencils and spare paper
Note: you will need to have a second device with you, usually a smartphone, with a functioning camera to monitor your workspace during the examination.
Bathroom breaks are permitted. The proctors are briefed to allow candidates two 5-minute breaks as standard, although they have discretion to allow extra breaks if needed as we understand there may be occasions when additional breaks are necessary.
Candidates will be able to communicate with the proctor in the exam via a typed chat function or by speaking directly to them. A bathroom break can be requested this way and, when the proctor has confirmed, you can take the break.
Unless candidates have an alternative agreed as a reasonable adjustment, the exam time will continue to run while the bathroom break is taken.
Yes. You are allowed to bring in drinks and snacks as long as these are in a clear container. The remote proctor may ask you to show these to the camera as part of the onboarding process.
You will be permitted to keep a couple of tissues on your desk or in your pocket. If you have a condition where you may require more than this, such as allergies/hayfever, please apply up to six weeks in advance of the exam for an access arrangement through which we can permit extra tissues.
If you have a cold at the time of the exam, you can ask the remote proctor for permission to fetch more tissues as required.
Exam conditions
The TestReach proctor will go through a series of checks with you when starting the exam, using your webcam/second camera. The requirements are:
You should be alone in the room for the whole exam
The door to the room must be closed
You should be at your desk
You should sit the exam in a clear-desk environment, so the proctor will carry out checks:
Checking your desk surface is clear apart from any permitted items
360 degree pan of room
Checking underneath your desk
Checking the screen of your monitor/laptop
You will be asked to show permitted resources (which will be, for the May 2026 exam only, the permitted A5 notebook).
The proctor may ask you to unplug and cover any screens on your desk that are not being used for the exam.
If you are in a meeting room with a large screen for video conferencing, your back should be to the screen, with the screen in view of the camera.
Items such bookcases and drawers/cupboards in the room are permitted, but they should be out of your reach. If you have drawers in your desk, for example, you may need to remove or empty them in advance of the exam so that the proctor can ensure you do not have access to non-permitted materials or devices.
If the proctor is concerned about items within the room being inappropriate, they may ask that you cover them – for example, using a large towel or sheet.
The proctor will make the following checks:
Showing your wrists to the camera
Showing your ears to the camera (including removing and checking glasses)
Checking your pockets – you will be asked to remove any inappropriate items
Yes you can, if your employer is happy for you to do so, but there are a few things to consider if you plan to sit the exam in your office:
You should advise your IT Department, and get their support. Share the TestReach download guide with them for more information and make sure you troubleshoot any issues well before exam day. Contact TestReach’s customer support if you encounter issues (their contact numbers are provided under ‘Downloading the TestReach application’ on our ‘Preparing for the May 2026 Examinations’ page).
- Have a backup plan in case something changes and you cannot sit your exam in your office. If this means using a different device than the one you had originally planned to use, you will need to download the TestReach application to that device and carry out their system checks again.
Using TestReach
If you have certain accessibility settings enabled on your computer, such as high contrast, the TestReach application automatically adopts the same settings.
The TestReach application itself has accessibility features, accessed by a ‘person’ icon in the bottom left corner of the screen. This allows you to toggle between dark and light mode, and to adjust font size.
No. The TestReach screen is split 50:50 left:right, with the question stem, requirements and answer box on the left, with the Excel spreadsheet and any resources opening (one at a time) on the right.
Please download and read the TestReach remote proctoring guidance on our separate page.
Please note that if you are using a laptop screen, you may find it is better to check and amend your display settings. If you have your screen scaled to 150% or above, you may find that you need to repeatedly adjust the zoom settings within TestReach when opening PDF resources within the exam. Choosing a 100% or 125% scale may work better.
We recommend you check and adjust these settings appropriately when doing the practice test, before the day of the exam.
Yes, you must have a webcam for the ID check which must remain on for the duration of your exam, as the TestReach remote proctor will monitor you via your webcam.
If you are using a laptop for the exam, you can use a built-in laptop webcam. However, if you want to use a larger screen, you will need to close your laptop lid and have a separate webcam connected. This is explained further below in a separate FAQ.
You will also need a second device, such as a mobile phone, which will be set up to monitor your workspace during the exam. Our Preparing for the May 2026 exams page includes a full TestReach candidate preparation guide for you to download.
These will open in the TestReach application to the right-hand side of the exam question and answer area. You will be able to view one resource at a time and switch between the different resources as needed.
No. The ATT does not provide sample (nor mock) papers.
You will, however, be able to practise using the TestReach software. See the heading ‘Practising using the TestReach application’ on our Preparing for the May 2026 exams page.
Yes. We are providing a link to a Test Tutorial and sample test for you to get used to the application before the exam.
See the heading ‘Practising using the TestReach application’ on our Preparing for the May 2026 exams page.
You will only be able to use a single screen during the examination.
However, if you require a larger screen than your laptop, you will be permitted to use this, provided you use a separate webcam. This is because you will only be allowed one screen during the examination and therefore use of a larger monitor will require the laptop lid to be closed.
Please see the TestReach remote proctoring guide on our Preparing for the May 2026 exams page for more information.
No.
TestReach auto-saves your work regularly, meaning you won't lose your work if something goes wrong during the exam.
In the event that you have any issues with TestReach on the day of your exam, you can either contact your remote proctor (if you are still connected to the internet) or contact TestReach’s customer service for support:
Phone (UK): +44 (0)20 34758685
Phone (IRE): +353 (0)1 6991385
Phone (US): +1 877-764-0548
Phone (Outside UK, IRE, US): +44 20 34758685
Email: [email protected]
You should aim to sit your exam in a location where you are confident the internet connection is reliable.
TestReach auto-saves your work regularly, meaning you won't lose your work if you experience a temporary loss of internet connection.
If you are disconnected for only a short time, once your connection is re-established, you should be able to resume the exam. Note that you may be connected to a different proctor when you resume.
If you are disconnected for more than a few minutes, you may need to contact TestReach’s customer service for support:
Phone (UK): +44 (0)20 34758685
Phone (IRE): +353 (0)1 6991385
Phone (US): +1 877-764-0548
Phone (Outside UK, IRE, US): +44 20 34758685
Email: [email protected]
Note that you may use your mobile phone as a hotspot as a back-up internet connection to resume your exam if necessary.
The TestReach application provides a countdown timer for the full allocated exam time in the top right-hand corner of the screen. There is no additional timer function for individual questions.
To prevent unauthorised access to prohibited resources, candidates will not be able to use other applications on their computer for the duration of the examination as a secure browser environment is enabled.
Due to the clear desk and examination security policies in place for the ATT examinations from 2026, other devices are not permitted. The only exception to this is that you will need a smartphone to set up as a second camera, but this device must not be used for any other purpose except as a mobile hotspot back up in the event of internet disruption.
No, not as a separate print-out.
However, you may print them out in A5 format and stick them into your A5 notebook for the May 2026 exam session only.
ID capture on the day of your exam
The TestReach remote proctor will require you to show your ID before commencing the exam. This should usually be a valid passport or photocard driving licence, although a National ID card may also be accepted. Please note the following:
Your ID must match your details on the ATT’s candidate register.
Where your ID and ATT candidate registration details do not match, you must notify the ATT in advance so that we can brief the remote proctors. If ID details do not match with the ATT candidate registration details, there is a risk that you will be denied access to the examination.
Your ID must be in-date.
Neither ATT nor TestReach will be held responsible if you miss your examination due to ID problems.
Finishing the exam/post exam
When navigating to the end of the exam, a submission box will pop up; or you can select this at any time from the TestReach toolbar in the bottom right of the screen.
You will be presented with a Question Review box, which will allow you to Review Questions if you want to return to the exam, or to press Submit.
Once you press Submit, you will be asked to confirm again that you wish to proceed. When submitted, you will no longer have access to the exam.
If you reach the end of the exam time and have not already submitted, the exam will be automatically submitted for you.
You will see a screen within TestReach when your exam has been completed which confirms your work was submitted successfully. Your home screen in TestReach will also show that your exam has been submitted.
As the TestReach application is regularly synchronised with the TestReach servers during the exam, there is no ‘upload’ process at the end of the exam.
Other Questions
We hope you have found the answer to your question, but if you need more information try visiting our page:
Preparing for the May 2026 examinations
If you still cannot find the answer, please email your questions to [email protected] and we will get back to you as soon as possible.