How to use Exam4 - Guidance Videos

Online exams 

On this page you will find all the guidance videos you need showing you how to use Exam4 to sit your ATT exam.  These short videos cover how to use Exam4 (note some may be grouped on this page as YouTube playlists).

You must practice using Exam4 by selecting the "ATT Viewable Question" from the Course list.  

You can use the Viewable Question as many times as you want to in order to practice the end-to-end exam process on Exam4.  Anything you submit in advance of your exam is irrelevant, so make sure you practice several times, using the same IT set up you will use on the day of your real exam.

Exam4 changes for May 2024 onwards

You must watch the video below, which shows the significant changes to Exam4 from May 2024.  

Video - New for ATT 2024 - what has changed in Exam4

Even if you have sat exams in the past using Exam4, you must watch this video to see what has changed. It helps show Candidates what exam setup is required before the exam start time.  

We recommend you start setting up at least an hour before your exam start time.

Starting Exam4 and ID capture

Watch the two videos below to find out what to expect when starting Exam4, the details you need to enter when launching your exam and a demonstration of the ID capture process.

Video 1 - Loading Exam4 - Updated for May 2024 onwards

Video 2 - Capturing your ID photo and 'selfie'

You must submit your ID and complete the ID capture process, otherwise you may be disqualified.  Remember, your webcam must remain on throughout the exam, as outlined in the Online Exam Regulations.

Having issues taking photos when practicing using Exam4?  Watch this guidance video for tips and advice on what to do to get your webcam working.  Please note that if you cannot get your existing webcam to work, you will need to purchase a USB webcam ahead of your exam.

The step-by-step guide below also explains how to start Exam4:

Starting Exam4 guide


Using Exam4 - Fetching your question paper and typing your answers

Watch the videos below which provide a detailed look at how to 'Fetch' your question paper and type your answers for written question (see below for more guidance on answering computational questions).  

The second video covers other aspects of using Exam4, for example how to highlight areas of the question paper. 

Video 1 - Fetching your exam paper - Updated for May 2024 onwards

Video 2 - Guidance on typing your answers

If you are having display issues when loading up Exam4, watch this help video as there are various settings you may need to adjust on your device.


Computational questions - Tables in Exam4

Watch both videos below to get a detailed look at the best way to answer computational questions using the Tables functionality on Exam4. 

You must familiarise yourself with the Tables in Exam4 by practising several times in advance of your exam day.

They are not optional.  You must use the Tables when answering computational questions.

Video 1 - The Tables and how they work when answering computational questions

Video 2 - Further guidance and advice on exam technique when using the Tables 

Click below to see an example of an answer script that uses the new Tables functionality.  As you can see, the answers are not always lined up perfectly in the columns, but the answers are clear for the examiners in all questions. 

Example script using Tables

This example script has answers entered from the November 2021 Paper 1 Personal Taxation exam.  Please note that the answers have been updated for the 2021 Finance Act, which is why they are not the same as the model answers.

You can see that, for Short form answers 5 and 10, alternative layouts are also shown.  Not all candidates will present their answers in the same way, but candidates must make sure their answers are always clear for the examiners and the Tables must be used for computational questions.

Mac users only

There are some differences to the way the features work - especially the Table functionality - for Macs compared to Windows devices. 

Click on the link below to watch the video explaining the key differences.  You must practice using Exam4 several times before your exam day so that you can familiarise yourselves with how Exam4 operates.

Video for Mac users

Ending and submitting your exam

Watch the videos below which give a quick demonstration of how to first end your exam and, secondly, how to submit your answers.  

Video 1 - Ending your exam  

Video 2 - Submitting your exam 

Remember - it is your responsibility to end your exam at the end of your allotted exam time.  Exam4 does not end automatically.

The step-by-step guide below also takes you through how to end your exam and submit your answers:

Ending exam guide


What to do if your device crashes

You must watch this video before your exam day so you that you know what to do in the unlikely event your device crashes whilst using Exam4.

The video shows the simple steps to restart your exam, so you can carry on typing your answers from where you left off.  Do not start a new exam.


How to use playlists

Short videos covering each aspect of Exam4 will be grouped into playlists, which you can watch in different ways:

  • Watch the videos in sequence on this page
  • Click 'Watch in Youtube' to navigate through the grouped playlists