survey on screen

HMRC launches a survey on a potential new digital service for agents

18 August, 2026

As part of HMRC’s transformation roadmap, HMRC is exploring whether a new, digital service could enable authorised agents to report information that may affect a client’s PAYE tax code to HMRC. Currently agents have to ring or write to HMRC to report changes needed to their clients' tax codes.   

HMRC would like to understand which types of coding changes agents need to report most frequently, how these are currently reported, and the potential value of a digital reporting route to agents. 

Your feedback will help identify priority areas and help shape the requirements for any potential future service. We would encourage you to complete the survey at: Digital Service for tax advisers to report changes to HMRC – Fill in form

The survey will close on 18th September.