The Issues Overview Group (IOG) seeks to identify widespread operational issues with HMRC systems and processes - primarily raised on the Agent Forum - that need to be escalated within HMRC for their attention. The IOG will also seek to share these issues with the wider agent community outside of the Agent Forum. The group consists of professional bodies. Full details of the terms of reference of the group can be found on GOV.UK.

The ATT is represented on the IOG by a volunteer member in practice and one of our technical officers. The ATT's current representatives are:

• Member volunteer: Senga Prior
• Technical officer: Helen Thornley

Members who have concerns about widespread issues are welcome to provide feedback to Senga or Helen on [email protected].