Disruption to HMRC online log-in procedure

We are aware that some members experienced difficulty in logging in to the HMRC online service over the weekend (9 and 10 January). Following action by ATT (and other professional body members of the Issues Overview Group), the matter was promptly corrected by HMRC on Monday (11 January).

It appears that some of the variety of links that previously gave access to the services were discontinued by HMRC without any advance warning.   Other links continued to operate without problems, including both:

https://online.hmrc.gov.uk/ and


HMRC were rapidly made aware of the problems that the unannounced changes made for agents.

If you become aware of any further access problems during the January rush, please email brief details to atttechnical [at] att.org.uk .

Thank you.

Technical Team

Posted in: News