Alternative Dispute Resolution - ATT/CIOT webinar

The next in our series of webinars will be on Monday 18 November from 12:30pm to 1:30pm, and cover Alternative Dispute Resolution (ADR) and how it can be used to resolve disputes with HMRC.

ADR in HMRC is a process where an impartial HMRC mediator actively assists the parties in dispute to work towards an agreement before a case reaches the Tribunal. Experience shows that it can help bring a fresh perspective to look for a way forward, and restore positive communications. ADR had a resolution rate of 88% in 2018/19. Recent statistics produced by HMRC also show that 95% of agents who have used ADR would recommend it and 85% considered that their case would not have settled without ADR.  We receive consistent feedback from members who have used ADR which support these statistics.

We are delighted that Hui Ling McCarthy QC, Barrister, 11 New Square, has agreed to chair the webinar for us. Hui Ling is chair of the CIOT’s Dispute Resolution and Litigation Working Group, and has considerable experience in all aspects of dispute resolution, including ADR.  She will be joined by Jim Benson, Assistant Director for ADR at HMRC and Jo Herring who is an HMRC mediator.

The webinar can be accessed on the Lexis Nexis website (at the moment you will just see a holding slide where you can test your system):

Alternative Dispute Resolution - CIOT/ATT webinar

You do not need to register to attend – just tune in on the day. Feel free to pass on this link to colleagues or clients who might be interested, too. If you have any particular aspects of ADR that you would like to be covered on the webinar, or any questions about ADR you would like the panel to address, please email atttechnical [at]

Posted in: News