Frequently Asked Questions

When can I sit a Computer Based Examination?

To book a Computer Based Examination appointment you must be a currently registered ATT student who has been issued with a student identification number by the Association. If your registration as a student has expired you must re-register before you will be able to make a booking.

Subject to availability and opening hours you will be able to take the Computer Based Examinations at a time of your choosing. Smaller test centres may have reduced opening hours. Some weekend and early evening appointments will be available at certain centres.

In order to complete the ATT exams and be eligible for membership you must hold, or be entitled to hold, three valid Certificates of Competency from written Papers 1 to 6 (including the two compulsory papers - Personal Taxation and Business Taxation & Accounting Principles) and have passed the ATT Computer Based Examinations in Professional Responsibilities & Ethics and Law (or hold or be entitled to hold a valid Certificate of Competency from the old Practice Administration & Ethics paper). You can sit the Computer Based Examinations before, in between, or after your written tax papers.

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Can I claim a credit for a Computer Based Examination?

Yes, if you have completed ATT Paper 7 then this entitles you to a credit from the Professional Responsibilities & Ethics Computer Based Examination. You must make an application and make payment for this credit, for it to be applied to you student record.

If you wish to apply for a credit for the Law Computer Based Examination, please refer to this information

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I am planning on transferring to the CTA qualification, do I need to complete the Computer Based Examinations first?

Yes, you must complete the ATT qualification, which includes the Computer Based Examinations, before you can transfer over to study the CTA qualification.

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What fee do I need to pay to take a Computer Based Examination?

Each attempt at a Computer Based Examination will cost £80 in 2015. This fee is non-refundable.

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What is the format of the Computer Based Examinations? What kind of questions will be set?

Each Computer Based Examination lasts for one hour and is made up of 50 multiple choice questions, where you are asked to identify the correct response from a choice of four, and multiple response questions, where you are asked to identify several correct responses from a choice of up to six. All questions have the same value towards your overall mark.

Each Computer Based Examination is preceded by a short non-timed, non-scored tutorial in order for you to familiarise yourself with the computer testing environment.

To pass a Computer Based Examination you will need to correctly answer 30 out of the 50 questions set.

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What do I need to study to pass the Computer Based Examinations (CBEs)?

For Professional Responsibilities & Ethics CBE

All questions in the Professional Responsibilities & Ethics Computer Based Examination are drawn from the following manual Professional Responsibilities and Ethics for Tax Practitioners - Second Edition. The syllabus provided in this manual will be valid for examinations until 28 February 2017.

Please note that the new Third Edition of the manual Professional Responsibilities and Ethics for Tax Practitioners is now available to buy here. The syllabus provided in this manual will be valid for examinations after 1 March 2017.

For Law examinations CBE:

Essential Law for Tax Practitioners – Fourth Edition

A free supplement is available if you intend to sit the Computer Based Examination according to Scots Law.

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Where do I go to sit the Computer Based Examinations?

The ATT will deliver the Computer Based Examinations in conjunction with Prometric, a leading worldwide provider of computer based testing services. Prometric have numerous test centres located throughout the UK; you may view details of these via the ATT portal on Prometric's website. All Computer Based Examinations must be sat at Prometric centres in order to ensure consistent test conditions for all candidates.

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How do I book a Computer Based Examination?

You must book via the ATT website. A link to the online booking facility is here (you will be redirected to the Prometric site to make your booking.) You will need your student registration number, a valid email address and a debit or credit card (American Express is not accepted) in order to make a booking.

Important - if you need to sit the Law Computer Based Examination according to Scots Law you must contact us in order for this option to be made available to you.

If you need to sit under England, Wales and Northern Ireland Law you must select the "Law" option. Take care to select the correct option when booking as this cannot be amended later.

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Why am I receiving an error message when I attempt to log-in to the Prometric site?

Please ensure that you have entered your student number and first four letters of your surname into the boxes provided, with no spaces before or after them. Also ensure that you have not entered all of the letters of your surname in capitals. Where possible, please use Internet Explorer to view the Prometric website and clear your browsing history and cookies before you attempt to log-in. If you are still experiencing technical issues, please contact the Education Team via email: education [at] att.org.uk

or telephone : 0844 251 0830 or +44 (0)20 7340 0551.

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Can both Computer Based Examinations be sat at the same time?

Yes, it will be possible to book an appointment to take both tests. This can be done by selecting a 'back-to-back' appointment via the online booking facility (both Computer Based Examinations are still marked and graded separately). Should you choose to do this then the Professional Responsibilities & Ethics Computer Based Examination will take place first, followed by an optional ten minute break before the Law Computer Based Examination begins. It is not possible to change the running order of the two Computer Based Examinations. You are also unable to split this booking into separate entries, this examination can only be rescheduled as a whole.

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Can I reschedule my appointment?

Yes, you may do so via the reschedule option on the online booking system (up to 24 hours prior to your examination), although this will incur a charge if the request to reschedule is submitted less than 30 days before the original appointment date.

  • If the request is made more than 29 days before original appointment date - no charge.
  • If the request is made between 5 and 29 days of original appointment date - £15 charge per Computer Based Examination rescheduled.
  • If the request is made less than 5 days before original appointment date - £30 charge per Computer Based Examination rescheduled.

You cannot reschedule one part of a back to back examination, as they are booked as one, they can only be rescheduled as one examination, not two.

Please note that Computer Based Examination fees are non-refundable if you choose to cancel your appointment.

Should you fail to present yourself at the test centre for your appointment without rescheduling then the fee paid is forfeit. A new booking must be made and the test fee paid in full again should you subsequently want to attempt the Computer Based Examination concerned.

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How do I obtain a receipt for the payment I made to Prometric for the Computer Based Examination/s?

You may print a receipt or have one emailed to you, through the Prometric website. To obtain a receipt select the "Confirm my test" icon provided on the right-hand side of the Prometric ATT welcome page. You will then be prompted to enter your 16-digit Computer Based Examination booking confirmation number which begins with 8800 (do not enter the hash symbol) and the first four letters of your surname. You can then choose to select the option of printing your receipt from the webpage or requesting for the receipt to be emailed to you.

The ATT cannot issue receipts for this transaction, as the payment is processed through the Prometric billing system and website.

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I have lost my confirmation email and do not know my 16-digit booking confirmation number, can it be resent?

You can obtain your booking confirmation number through contacting Prometric on this number: 0800 592 873.

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What provision is made if my personal circumstances mean that I need longer than one hour to complete a Computer Based Examination?

You should inform the ATT Education Team before booking the Computer Based Examinations and will be required to complete an application form, which you can download here.

The form will need to be completed and returned to the ATT with evidence of your condition supplied by a medical practitioner or other appropriate documentation (e.g. if you are dyslexic an Educational Psychologist’s report).

The ATT will then contact you to inform you of the extra time and any other special arrangements that you will be allowed. You may then book your Computer Based Examination by phone with an Education Team member – the additional time will be added when you sit your Computer Based Examination.

You can contact the Education team via email: education [at] att.org.uk or by telephone on 0844 251 0830.

All Prometric test centres have step-free access for wheelchair users.

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I have a medical condition, are they any special facilities available at the centres?

The Prometric test centres ensure that a disabled candidate will find a friendly and comfortable environment in which to take their exam. Below is a partial list of the available testing accommodations:

  • Extra time
  • Reader/Recorder
  • Separate rooms
  • Sign language interpreter

Please contact us before you book your examination, should you require any of the above accommodations.

If you require additional time for the examinations, please refer to the above information.

What am I required to bring to the test centre?

You must bring one piece of a current official photographic ID containing your signature e.g. passport, photocard driving licence. Failure to provide this will result in entry to the test centre being refused and forfeiture of your test fee. This rule will be strictly enforced.

If you do not have permissible ID documents you should contact the ATT Education Team before booking a Computer Based Examination appointment.

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What happens if I am late for my appointment?

You should still present yourself at the test centre as it is possible that you may still be able to sit your Computer Based Examination should a vacant test slot be available. However, if you are late for your appointment and the centre has no available slots then you will be unable to sit the Computer Based Examination and will forfeit your fee.

You should aim to arrive at the centre at least 15 minutes prior to the appointment time in order to allow time for the compulsory identity checks before the Computer Based Examination is due to start.

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Are there contact details for the test centres?

No - please direct all enquiries to the ATT Education Team by email at
education [at] att.org.uk

, by telephone on 0844 2510830 or by letter to our normal postal address.

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How do I find my way to the Computer Based Examination centre I have chosen?

You will be provided with the address of and directions to the test centre when you book your appointment.

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Is there parking available at the centres?

Parking is not generally available at the test centres - it is suggested that you park in a nearby public car park or travel to the centre by public transport.

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What happens during the test appointment?

You should aim to arrive at the test centre at least 15 minutes before the start time of the Computer Based Examination in order to complete the check-in and identification process. Lockers are provided for you to secure your belongings as only the required ID documents may be taken into the testing suite. The Computer Based Examinations are closed-book exams; you are not permitted to use any textbooks, legislation or notes. You will be shown to your allocated workstation by the invigilator.

You must not bring any personal/unauthorised items into the testing room. Such items include but are not limited to: outwear, hats, food, drinks, purses, briefcases, notebooks, pagers, watches, cellular telephones, recording devices, and photographic equipment.

If you need access to an item stored in the test centre during a break such as food or medicine, you must inform the TCA before you retrieve the item. You are not permitted to bring your own issues into the test room, if you require tissues please ask your TCA who will happily provide these to you.

You are advised not to take valuable belongings with you to the test centre as neither Prometric nor the ATT will be liable for any loss of or damage to your possessions.

Any clothing or jewellery items must be stored in your locker.

Please read the full Testing Centre Regulations prior to attending your exam.

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Will I be disturbed by other candidates entering and leaving the test area?

Each workstation in the test area is partitioned and the room itself supervised by an invigilator. As far as practical, incidental noise levels are kept to a minimum and ear defenders are available.

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What happens if I need to leave the workstation during the Computer Based Examination?

If you need to use the lavatory or take any medication during the Computer Based Examination you should raise your hand to alert the invigilator. You may leave the test area temporarily but the allowed time for the test will continue to elapse while you are away. Please note you cannot bring anything for consumption - food, drink or medication - into the testing area. Any medication should be taken before the test starts or by leaving the test area during the Computer Based Examination.

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What measures are in place to prevent cheating during the Computer Based Examinations?

Prometric test centres are monitored by experienced invigilators supplemented with video recordings of the test area. The test area is constantly monitored while candidates are working. If you believe you have witnessed any malpractice on the part of another candidate then you are encouraged to report this, in confidence, to an invigilator who will investigate and report to the ATT.

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What clothing do you advise I wear?

Whatever you feel comfortable working in. Please be aware that the centres are air conditioned and therefore you may wish to bring an extra layer of clothing to put on should you find it too cool for your comfort.

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Will I be asked to remove any items of clothing or jewellery?

You will be asked to remove your watch and leave it in the secure locker allocated to you. There is a countdown clock on the screen during the test to enable you to monitor your progress. You may also be asked to remove items that could cause a distraction to other candidates, such as bangles.If you attend the examination with a scarf (or similar outwear) you must keep this on your person during the examination.

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What security checks are carried out prior to entry to the test area?

As well as checking your ID documents you will be screened in a similar manner to airport security. This may involve the use of a metal detector, emptying pockets and asking you to roll up your sleeves and trouser legs. Whilst these measures may seem intrusive they are an essential part of the process to ensure secure delivery of tests to all candidates. Please note, candidates with implanted medical devices are excused from the metal detector, however pregnant women and minors will be required to undertake this security measure.

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When and how will I be notified of my result?

You will be issued with your result at the centre directly after the conclusion of the Computer Based Examination in the form of a printed document. The ATT is unable to provide a copy of the results sheet or provide a breakdown of your results.

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If I am unsuccessful in a Computer Based Examination, how quickly can I rebook an appointment?

Please allow at least 24 hours and up to 72 hours before attempting to book a re-sit in order for your result to be processed fully. You will not be able to book a resit of a given exam until this processing period has elapsed.

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Is there any limit to the number of attempts permitted to pass the Computer Based Examinations?

No. However, your passes in the Computer Based Examinations will be valid for nine sittings and you must be a registered active student in order to sit these exams. If your student registration has expired, then you will need to re-register prior to booking.

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What can I do if I am not satisfied with my experience of the Computer Based Examinations?

In the first instance you should contact ATT Education Team by email at education [at] att.org.uk

, by telephone on 0844 2510830 or by letter to our normal postal address. You must do so within 21 working days of sitting the Computer Based Examination concerned.

Staff at the test centre will not be able to provide any feedback on the content of the Computer Based Examinations or your results.