“New video series helping customers to better understand compliance checks

We have produced a series of videos to help customers better understand the compliance checks process. The videos explain what customers can expect from us.

The following videos are available:

• What to expect from a compliance check
• Purpose of the compliance check and how it works
• Penalties - why we charge them and what you can do about them
• How to appeal against a HMRC decision

These videos have been developed with input from stakeholders who represent our customers. 

Here’s the link to the videos: https://www.youtube.com/playlist?list=PL8EcnheDt1zh7G8UW_BpPdFICrYLy5uiu"