Agent and business access to digital MTD for VAT services

The Tax Faculty has obtained clarification from HMRC on agent and business access to digital VAT services after a business has signed up to Making Tax Digital (MTD) for VAT. The availability of services that were previously available to businesses through their HMRC business tax account (BTA), and to agents through their HMRC online VAT agent portal has generated a number of queries from members.

The position can be summarised as follows:

Service

Business Access

Agent Access

File a VAT 100 return

Commercial software only

Commercial software only

View next payment due 

Commercial software and BTA

Commercial software only

View next return due

Commercial software and BTA

Commercial software only

View payment history

Commercial software and BTA 

Commercial software only

View submitted returns

Commercial software and BTA

Commercial software only

Change business name

Business Tax Account

Agent services account (ASA) manage client details service

Change of principal place of business 

Business Tax Account

ASA manage client details service

Change VAT stagger group

Business Tax Account

ASA manage client details service

Change bank details for repayment

Business Tax Account

Service not available to agents

Change email address

Business Tax Account

Service not available to agents 

Deregister for VAT (top 2 reasons)

Business Tax Account

ASA manage clint details service

Set up or change a direct debit mandate 

Business tax Account

Service not available to agents

View VAT registration certificate

Service in development  

Service in development

 

HMRC will not be providing agents with online access to allow them to change a client’s email address or bank details for payment by direct debit or repayments. This decision has been taken on the advice of HMRC’s security team.

VAT registration certificates cannot currently be viewed online either by businesses or agents. HMRC is working to resolve this issue and the target date is August 2019. In the meantime it is recommended that a copy of the VAT registration certificate is printed before a business signs up to MTD for VAT. Copies of VAT registration certificates are available on request from the HMRC VAT helpline.

Agents have mentioned an issue with not being able to be logged in to both their agent portal and their agent services account at the same time. The suggested workaround is to use a different browser for each.

Please contact [email protected] if you have any feedback on MTD for VAT services.