Working Together is a partnership between HMRC and the main agent representative bodies (Association of Accounting Technicians: AAT; Association of Chartered Certified Accountants: ACCA; Association of Taxation Technicians: ATT; Chartered Institute of Taxation: CIOT; Institute of Chartered Accountants in England and Wales: ICAEW and Institute of Chartered Accountants of Scotland: ICAS), which aims to improve areas of operations for the benefit of agents, advisers and their clients by the removal of grit from HMRC operational systems. It provides a forum to raise operational issues or problems that have been identified by HMRC or the representative bodies, either at a national level or through local Working Together Groups.
The local group meetings, which allow agents and advisers to raise issues, are attended by HMRC officers and local tax practitioners. The National Working Together team provides support to local groups through regular briefing and assistance in the resolution of issues. The local groups hold meetings across the UK.